About us

Welcome to Abney & Baker. Learn more about how our journey started and why care at the core of everything we do.

Hi, I’m Ian - the Founder & CEO of Abney & Baker

As someone who had to find care and support for a parent with Parkinson’s and someone who served some time as a director of a major national care chain, I’ve gained unique experience on both sides of the care and support world. I’ve seen the impact of low wages and poor working conditions on staff morale and the impact this had on the care that people receive.

During this time, I became convinced that there had to be a better way. A care company that values and supports its team must be able to provide better care and support to its clients.

The result is Abney & Baker

We are family-owned, local and proud of the role we play in our community.

From the first day, we have put treating people right at the heart of every decision we make. Doing better by our employees allows us to do better by clients like you which, in turn, is good for the business.

As a result, I am incredibly proud of how we have built a company that:

Is a Top 20 Home Care Provider in the South West in 2023

Has staff turnover levels roughly half that of the national average for the care industry

Has trained and developed many of our colleagues to become trainers, supervisors or managers

Our purpose

We exist to Make Life Better for our Carers, Clients and Communities by providing care and support in people’s own homes.

Our mission

To be known as the most caring care company in the world.

Our values

Do the right thing
When making choices, we will always go with the right thing rather than the easiest and go home proud at the end of each day.
Do the best job you can
We believe it is by going the extra mile and doing more than is expected of us that will make the most difference to our own and our clients’ lives.
Show you care
The smallest gestures can have the greatest impact on making our world a better place. We seek opportunities to show others that we care.
Reflect, learn and grow
We believe that the improvement of our service depends on our growth as individuals and as a business

Client testimonials

We’ve built a great relationship with many of our clients over the years. We’re proud to say that we are a company that cares. But don’t take our word for it, read what our clients have to say!

Get in touch

Do not hesitate to get in touch with any concerns or queries you may have.

Our team is happy to help over the phone or will get back to your message ASAP. Let us know how we can help you and your loved ones.

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