Supporting our clients with their personal care
Our aim is to help our clients maintain their independence and enjoy the things that matter most to them in the familiar comfort of their own homes. Personal care is often at the heart of this and we work with our clients to help them with all aspects of their daily routines including bathing, dressing, preparing meals and assisting with medication.
We’re truly committed to creating and delivering care and support that is tailored to our clients’ individual needs. It’s vital to recognise that we’re all different and that both the support we need and how we want it to be provided differs too. Our personal care service always focuses on the personal touch with each client being assigned a Client Support Manager who is with them every step of the way for as long as they remain a client. It helps ensure we understand your needs and how you’d like to be supported.
Our fantastic team
Excellent personal care requires a team of carers who have a genuine passion for what they do. We look for carers for whom the role is a vocation and then we aim to treat them fairly and with the respect that the contribution they make to other people’s lives deserves.
We’re accredited with the Living Wage Foundation which is core to our belief in fair pay.
It’s vital that our team is happy working at Abney & baker and able to enjoy their work as this contributes to the quality of the care we provide.
High quality care
Our motto is “Together we care” and we are committed to working together with our clients during our visits to make sure that care is never something that happens to you but rather something that works for you.
We make sure we allow enough time to deliver all the required care in an personal, friendly unhurried manner. We only deliver visits of 30 minutes or longer to ensure the quality of our service.
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The right choice
We understand that nobody looks forward to the day when they might need a little care and support in their lives and that choosing the right care provider can be daunting. We’re here to make your feel as comfortable as possible about your decision and to support you in choosing a care provider (even if that turns out not to be us).
We don’t try to sell you care preferring instead to give you the information you need, allowing you to make the right decision for you at your own pace.
Personal care is a regulated service and Abney & Baker are registered with the Care Quality Commission to ensure that we deliver the highest standards of care.
The areas we cover
Our base is located in Bath, and we cover the surrounding areas which includes Keynsham, Saltford, and into West Wiltshire covering towns such as Chippenham, Corsham, and Bradford on Avon.